Customer Relations Representative - State Farm Agent Team Member
Full Time • Fully Remote - US
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Customer Relations Representative – Remote Opportunity | Service with a Sales Edge!
Location: Remote
Compensation: Base Salary + Incentives + Performance Bonuses
Compensation: Base Salary + Incentives + Performance Bonuses
Join one of the top-producing State Farm agencies in the country — The Charles Berrouet Agency — and take your insurance career to the next level from the comfort of your home.
We’re seeking a licensed, experienced insurance professional with prior State Farm experience who excels at delivering outstanding customer service while confidently driving in-book sales. If you’re a dependable, results-driven professional who thrives in a fast-paced, high-performance culture, we want you on our team.
Why You’ll Love Working With Us
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Top-Tier Agency Reputation: Join a nationally recognized, award-winning State Farm team.
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Fully Remote Flexibility: Enjoy a professional work-from-home setup with ongoing team collaboration.
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Elite Growth Environment: Work alongside some of the best in the business with mentorship and advancement potential.
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Service Meets Sales: Support valued clients while identifying meaningful coverage opportunities.
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Competitive Compensation: Base salary plus bonuses and incentives tied to performance.
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Bilingual Advantage: Spanish-speaking ability is highly valued and rewarded.
What You’ll Do
- Deliver exceptional customer service through phone, email, and virtual platforms.
- Manage policy inquiries, updates, and billing support with accuracy and care.
- Conduct proactive policy reviews to identify and close in-book sales opportunities.
- Educate clients on coverages, products, and discounts to enhance their protection and satisfaction.
- Maintain positive, professional relationships that strengthen retention and referrals.
What We’re Looking For
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Active Property & Casualty license (Life & Health preferred).
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Prior State Farm experience required – familiarity with systems, workflows, and products is essential.
- Proven ability to pivot from service to sales in a consultative, relationship-based manner.
- Strong communication, organization, and follow-up skills in a remote setting.
- Tech-savvy and self-motivated, with a reliable home office setup.
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Bilingual in English and Spanish preferred.
Ready to Join a Top-Performing Remote Team?
If you’re a licensed insurance professional with State Farm experience who’s ready to contribute to one of the most successful agencies in the country, we want to meet you.
Apply today to join The Charles Berrouet Agency, where you can deliver exceptional service, drive results, and thrive — all while working remotely.
This is a remote position.
Compensation: $50,000.00 - $70,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in University City .
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none